FAQ
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Can you make personalised packages?
Of course! I understand that not everyone has the same plan & with that packages may need adjusting. If you can’t find what you're looking for, please drop me a message, I’d be happy to accommodate.
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How do I make a booking?
To make a booking, contact me through my enquiry form or message me on any of my social media platforms.
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What am I paying for?
Blunt but very valid, what are you paying for?
My pricing covers my time, equipment upkeep, editing hours post event, travel costs, insurance, admin, software costs and most importantly my skill set to capture your vision. Whilst I try to keep my prices as low as possible, I have bills to pay too!
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Do you charge for travel?
I only charge for Travel if the venue is outside of West Yorkshire (I’m based in Huddersfield). Anywhere in West Yorkshire is free of charge.
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What happens if your photographer is unwell on the day?
Whilst this so far has not happened and is very unlikely that I would not attend. If for some unforeseen circumstances I unfortunately do become unwell, I will firstly try to appoint a new photographer to cover your day. If this is unsuccessful, a full refund will be provided to you.
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Are you insured?
Yes, I am fully insured with public liability and professional indemnity. I also have an up to date DBS check.
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How long does it take to recieve the images?
My standard turn around time is 4 weeks as stated within each contract, however I always aim to get them back to you sooner. The smaller the booker and gallery usually the faster I can turn around the images. However during busier periods, such as wedding season, 4 weeks is expected. For wedding previews are sent within 48 hours too.
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What is your payment policy?
I take a 25% booking fee of your total cost. From here you can chose to do monthly installments or one final payment due 14 days before your event date.
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How do we receive the images?
Once your images are ready, they will be uploaded to your own online gallery. I will then send you the link via email & text. As Well as a code to access the client portal via my website. You can download all your images free of charge (of course) from your online gallery, as well as share the link with friends and family if you desire.